Alberto
10/10
United Kingdom 🇬🇧
Perfect Stay
Pros: Everything really good good sauna spa bar etc Clean rooms
Mihaela
8/10
Romania 🇷🇴
Pros: - The room was clean - The staff were attentive - The shuttle service to the ski slopes was reliable - The spa facilities were ok
Cons: The variety of dishes offered at breakfast and dinner was below expectations. Also, several items did not appear particularly fresh. This is an area that could be improved to enhance the overall experience for guests.
Nemanja
8/10
Serbia 🇷🇸
A very pleasant stay with great service, comfort, and a stunning view, with only minor inconveniences.
Pros: We really enjoyed our stay. The hotel is very clean, and the staff is extremely kind and professional. Our housekeeper did a great job keeping the room tidy every day. The room was always warm and comfortable, which is very important during winter. The view from the hotel is absolutely beautiful and made the whole experience even better.
Cons: The elevators were quite slow and sometimes didn’t seem to operate logically, as if they were slightly misadjusted. The ski bus transfer is very useful and well organized, but on a few occasions the staff did not place the skis in the luggage compartment, so we had to hold them inside the bus, which was a bit inconvenient.
Florin
8/10
Romania 🇷🇴
Pros: I stayed at Hotel Putnik and overall it was a very good experience, especially for a ski holiday. The hotel is ideal for skiing — it’s easy to reach the slopes by ski bus, personal car, or, when there is enough snow, you can ski directly to slope 1C, which is a big plus. After a long day on the slopes, it’s great to come back and relax in the spa and pool area, which really helps you unwind. The staff were friendly, helpful, and responsive, always ready to assist when needed. I also really appreciated that breakfast and dinner were buffet-style, with a good variety of food options, so there was always something for everyone.
Cons: On the downside, I did not enjoy the New Year’s Eve night. The hotel invited a Serbian band that played only Serbian music. Considering that around 80% of the guests were from other countries, it would have been much better to also have a DJ playing international music to create a more inclusive atmosphere. There were also some issues with the water supply — at one point, there was no water in the shower, sink, or even in the restaurant. It would have been nice to be informed in advance about the problem, and perhaps to receive complimentary water at the restaurant as a small gesture. Despite these issues, the hotel remains a solid choice for a ski trip, mainly due to its location, facilities, and friendly staff.
Stefan
8/10
North Macedonia 🇲🇰
Great
Pros: Super clean hotel and really good-looking throughout — honestly one of the cleanest places I’ve ever stayed. It also stayed very warm inside, which we really appreciated.
Cons: The hotel is very quiet overall, and there’s no music in the lobby, spa, or restaurant. That keeps things calm, but it can also feel a bit too silent at times — like you have to speak very softly so you don’t disturb others. The food was a bit mixed: a few items were excellent, but most were below average and could be improved.
Sianming
10/10
China 🇨🇳
Good.
Pros: Very pleasant stay. Really friendly staff and nice food. The hotel isn’t right next to the ski center , but the free bus runs daily and makes getting there easy. Would happily stay here again.
Bojan
10/10
Serbia 🇷🇸
Pros: Ovo je jedan od najcistijih hotela u Kojima smo bili. Osoblje je jako ljubazno I usluzno, I vise puta su Nam izlazili u susret. Moja topla preporuka za odmor I u sezoni I van nje.
Igor
10/10
Serbia 🇷🇸
Mesto koje vas nece razocarati!
Pros: 100/100 Sve je bilo savrseno od ulaska u hotel, na prijemu, sobe ciste, udobne, komforne, svaka cast osoblju, hotela, spa centra i naravno restorana sve je na vrhunskom nivou. Jedva cekam da ponovim odmor!
Ksekilinda
9/10
Serbia 🇷🇸
Pros: The location of the hotel is perfect in a quieter part of Kopaonik but close to the center. There is plenty of parking which is great. The staff is great, very accommodating and helpful. Everyone was so nice. The buffet was great for both breakfast and dinner, great meal options, a big variety to choose from.
Cons: The coffee served for breakfast is really bad. The beds in rooms are too soft to sleep on. The Finish sauna in the Spa center was not warm enough.
Aleksandra
9/10
Serbia 🇷🇸
Very relaxing for a short weekend getaway
Pros: I liked the food the most, then the swimming pools and saunas. The location is also excellent. There is parking space and the staff is friendly. It is very warm in the room while the snow is blowing outside.
Cons: I would suggest that they put soft mats on the lounge chairs in the wellness, it's a bit hard to lie on